Refund and Returns Policy - 🌲 Junkless Nutrition 🌲

Here is your updated Refund and Replacement Policy with the SMS Marketing Terms & Conditions section included at the end.

Refund and Replacement Policy

At Junkless Nutrition, we prioritize customer satisfaction and understand that exceptions may arise. Given the nature of our products as ingestible supplements, we have a strict refund policy to ensure safety and quality control. However, we remain committed to making things right in cases of damaged packages.

Damaged Packages

If your package arrives damaged, we will:

Replace the damaged products at no additional cost.
Provide a prepaid return shipping label for the damaged package.

Procedure for Refunds and Replacements

Contact our customer service within 5 business days of delivery.
Provide the order number, reason for refund or replacement, and photos of damaged packages (if applicable).
Follow the instructions provided by our customer service team.

Refund Timeline

Refunds will be processed within 3 to 5 days after approval.
Refunds will be issued through the original payment method.

Exceptions

We reserve the right to deny refunds or replacements if our policy is abused.
Shipping costs are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@junkless.net and send your item to:

Junkless Nutrition

2716 Cherokee st apt G

St Louis Mo 63118

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns

To return your product, you should mail your product to:

Junkless Nutrition

2716 Cherokee st apt G

St Louis Mo 63118

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

SMS Marketing Terms & Conditions

By opting into our SMS marketing program, you agree to these terms:

Consent: You provide express written consent to receive recurring marketing text messages from Junkless Nutrition at the mobile number provided during sign-up.
Frequency: Message frequency may vary.
Opt-Out: You can unsubscribe at any time by replying STOP to any message received from us. You may receive a final confirmation message confirming your opt-out.
Support: For help, reply HELP to any message or email us at Support@junkless.net.
Cost: Message and data rates may apply depending on your mobile carrier plan. Please consult your mobile service provider for details.
Privacy: Your information will be handled in accordance with our Privacy Policy. We will not share your mobile information with third parties for marketing purposes.